Brex experienced a minor incident on April 3, 2025 affecting Dashboard and Mobile, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 03, 2025, 03:24 PM UTC
Some customers are experiencing an issue with loading the Brex Dashboard. We are investigating and will update this page as we resolve the issue.
- investigating Apr 03, 2025, 03:27 PM UTC
Some customers are experiencing an issue with Dashboard. We are investigating and will update this page as we resolve the issue.
- investigating Apr 03, 2025, 03:38 PM UTC
Some customers are experiencing an issue with the Bresx Dashboard and the mobile app. Additionally, some customers might be experiencing issues with issuing and using their cards at this time. We are still investigating and will update this page as we resolve the issue.
- investigating Apr 03, 2025, 03:48 PM UTC
Some customers are experiencing an issue with the Brex Dashboard and the mobile app. Additionally, some customers might be experiencing issues with issuing and using their cards at this time. We are still investigating and will update this page as we resolve the issue.
- investigating Apr 03, 2025, 04:22 PM UTC
Some actions on the dashboard and the mobile app are recovering but we are still restoring service at this time.
- monitoring Apr 03, 2025, 04:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 03, 2025, 04:39 PM UTC
This incident has been resolved.