Brex incident

Issues with reviewing Spend Limit requests

Critical Resolved View vendor source →

Brex experienced a critical incident on May 14, 2025 affecting Dashboard, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2025, 05:07 PM UTC
Resolved
May 14, 2025, 05:55 PM UTC
Duration
48m
Detected by Pingoru
May 14, 2025, 05:07 PM UTC

Affected components

Dashboard

Update timeline

  1. identified May 14, 2025, 05:07 PM UTC

    Some suers are experiencing errors when trying to review new spend limit or spend limit increase requests in the Tasks page.

  2. identified May 14, 2025, 05:09 PM UTC

    Some users are experiencing errors when trying to review new spend limit or spend limit increase requests in the Tasks page. The team has identified the issue and is working to resolve.

  3. resolved May 14, 2025, 05:55 PM UTC

    A fix was implemented and customers are now able to review spend limit and limit increase requests as expected.