Breeze Church Management incident

Issues sending texts through Breeze

Major Resolved View vendor source →

Breeze Church Management experienced a major incident on May 20, 2025 affecting Site and Texting Service and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 06:56 PM UTC
Resolved
May 20, 2025, 08:46 PM UTC
Duration
1h 49m
Detected by Pingoru
May 20, 2025, 06:56 PM UTC

Affected components

SiteTexting ServiceShortcode Texting

Update timeline

  1. investigating May 20, 2025, 06:56 PM UTC

    Our team is aware of an issue when sending texts through Breeze. We're investigating and will update here.

  2. investigating May 20, 2025, 07:21 PM UTC

    We are seeing that texting through pages such as tags or outside of the people beta is not working, however texting from inside of the People beta page is working as expected.

  3. identified May 20, 2025, 07:52 PM UTC

    We've identified the source of the issue and we're working on a solution.

  4. resolved May 20, 2025, 08:46 PM UTC

    Our Engineering teams have been able to confirm the resolution of this issue and that texting is working as expected now. Thank you for your patience!