Breeze Church Management incident

Delays in SMS delivery

Minor Resolved View vendor source →

Breeze Church Management experienced a minor incident on March 26, 2024 affecting Texting Service and Shortcode Texting, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2024, 12:39 PM UTC
Resolved
Mar 26, 2024, 02:46 PM UTC
Duration
2h 6m
Detected by Pingoru
Mar 26, 2024, 12:39 PM UTC

Affected components

Texting ServiceShortcode Texting

Update timeline

  1. investigating Mar 26, 2024, 12:39 PM UTC

    Our teams are aware of an issue affecting SMS delivery (Breeze texting and text giving) due to an issue with our provider, Twilio. We are monitoring their response closely and will update here as needed.

  2. monitoring Mar 26, 2024, 12:47 PM UTC

    Our SMS provider is reporting that they've solved the issue affecting SMS delivery and are seeing improvement. We will continue to monitor this.

  3. resolved Mar 26, 2024, 02:46 PM UTC

    Our SMS provider is reporting that messages are sending as expected at this point. Our teams will continue to monitor this to ensure there are no needed actions from our Engineers.