Breeze Church Management incident

Issues loading People page for some customers

Minor Resolved View vendor source →

Breeze Church Management experienced a minor incident on January 3, 2025 affecting Site and Database, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2025, 07:49 PM UTC
Resolved
Jan 03, 2025, 08:41 PM UTC
Duration
52m
Detected by Pingoru
Jan 03, 2025, 07:49 PM UTC

Affected components

SiteDatabase

Update timeline

  1. identified Jan 03, 2025, 07:49 PM UTC

    We are aware of an issue where some customers are not able to see their list of People. Our Engineering teams have been working on this and are working to implement the solution now.

  2. identified Jan 03, 2025, 08:05 PM UTC

    The resolution of this issue will require a brief period of up to 30 minutes where viewing the People page, People's profiles and the sending of SMS will not work as expected. Our Engineering teams are anticipating beginning this at 12:30 Pacific and are not anticipating any additional affects.

  3. resolved Jan 03, 2025, 08:41 PM UTC

    Our team has successfully resolved this and all people pages should be loading as expected.