Breeze Church Management incident

Errors when editing people pages

Minor Resolved View vendor source →

Breeze Church Management experienced a minor incident on January 29, 2025 affecting Site and Database, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2025, 06:17 PM UTC
Resolved
Jan 29, 2025, 06:49 PM UTC
Duration
31m
Detected by Pingoru
Jan 29, 2025, 06:17 PM UTC

Affected components

SiteDatabase

Update timeline

  1. investigating Jan 29, 2025, 06:17 PM UTC

    We are aware of some customers seeing errors when editing People records along with generating some Giving reports. Our Engineering team has been engaged already and is working to resolve this.

  2. identified Jan 29, 2025, 06:21 PM UTC

    Our Engineers have identified this and are working to release a solution.

  3. monitoring Jan 29, 2025, 06:39 PM UTC

    We have released a fix and are seeing things return to normal, however we are still monitoring.

  4. resolved Jan 29, 2025, 06:49 PM UTC

    We are happy to report that this is fully solved by our Engineering team, and while we will be closing this incident our teams will continue to monitor systems and reporting.