Branch incident

High Latency on Error rates

Minor Resolved View vendor source →

Branch experienced a minor incident on February 13, 2023 affecting API and Link Redirection, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2023, 05:22 PM UTC
Resolved
Feb 13, 2023, 05:51 PM UTC
Duration
28m
Detected by Pingoru
Feb 13, 2023, 05:22 PM UTC

Affected components

APILink Redirection

Update timeline

  1. investigating Feb 13, 2023, 05:22 PM UTC

    SInce 8:45 AM PT we are experiencing high latency and error rates on the Branch API. Our Engineering team is actively investigating this issue.

  2. resolved Feb 13, 2023, 05:51 PM UTC

    Our team was able to apply fixes and all systems have fully recovered as of 9:30 AM PT.