Branch incident

Issues accessing the Quick Links page on the Branch dashboard

Minor Resolved View vendor source →

Branch experienced a minor incident on June 6, 2023 affecting Dashboard, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2023, 06:12 AM UTC
Resolved
Jun 06, 2023, 08:03 AM UTC
Duration
1h 51m
Detected by Pingoru
Jun 06, 2023, 06:12 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Jun 06, 2023, 06:12 AM UTC

    We are investigating an issue that is causing an error while trying to access the Quick Links page on the Branch dashboard. Users will be unable to create new Quick links or edit existing links from the dashboard.

  2. resolved Jun 06, 2023, 08:03 AM UTC

    Our Engineering team was able to identify the issue and roll back the changes that led to this error. The quick links page is fully operational and users should be able to create and edit links without any errors.