Branch incident

Late arriving eo_open records

Notice Resolved View vendor source →

Branch experienced a notice incident on August 2, 2023, lasting 12h 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2023, 07:43 PM UTC
Resolved
Aug 03, 2023, 07:56 AM UTC
Duration
12h 12m
Detected by Pingoru
Aug 02, 2023, 07:43 PM UTC

Update timeline

  1. identified Aug 02, 2023, 07:43 PM UTC

    We have identified an issue resulting in a partial delay of eo_open records during the period of 2023-08-01T15 to 2023-08-02T04 UTC. This will result in incomplete open data when exporting or viewing data for this effected period. We are currently reprocessing this data and confirmed that no data loss has occurred. Once reprocessing has finished it is recommended to re-execute any exports containing open data from this cohort to ensure the availability of a complete dataset. We will continue to provide updates until resolved.

  2. resolved Aug 03, 2023, 07:56 AM UTC

    Data has been successfully reprocessed. You can now re-execute any exports containing open data from 2023-08-01T15 to 2023-08-02T04 UTC.