Branch experienced a notice incident on September 5, 2023, lasting 31m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 05, 2023, 06:13 PM UTC
As of 10:05 am PST we started seeing an increase in error responses for Universal Email Campaign links for clients integrated Sendgrid services, this includes those using Sendgrid, Braze + Sendgrid, Klayvio and other ESPs utilizing sendgrid API. We have reported this issue to Sendgrid and will continue to work with them to a resolution.
- resolved Sep 05, 2023, 06:45 PM UTC
We are once again seeing successful requests