Branch incident

SSO login error

Notice Resolved View vendor source →

Branch experienced a notice incident on November 20, 2023 affecting Dashboard, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2023, 09:32 PM UTC
Resolved
Nov 21, 2023, 12:11 AM UTC
Duration
2h 38m
Detected by Pingoru
Nov 20, 2023, 09:32 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Nov 20, 2023, 09:32 PM UTC

    We have identified an issue with login, our engineers are currently investigating.

  2. identified Nov 20, 2023, 09:55 PM UTC

    The engineering team has identified the issue and is now rolling out a fix.

  3. resolved Nov 21, 2023, 12:11 AM UTC

    Dashboard login should once again be working. No data or link redirects were affected.