Branch incident

Dashboard Inaccessible

Major Resolved View vendor source →

Branch experienced a major incident on March 18, 2024 affecting Dashboard, lasting 5h 59m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2024, 02:20 PM UTC
Resolved
Mar 18, 2024, 08:20 PM UTC
Duration
5h 59m
Detected by Pingoru
Mar 18, 2024, 02:20 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Mar 18, 2024, 02:20 PM UTC

    We are observing an issue with our Dashboard Service. Users might see latency with the Dashboard loading or face an error while trying to access the Branch Dashboard. Our Engineering Teams are actively Investigating.

  2. monitoring Mar 18, 2024, 03:13 PM UTC

    Dashboard services have stabilized, our teams are now monitoring

  3. resolved Mar 18, 2024, 08:20 PM UTC

    Dashboard services have returned to normal, no data was affected.