Branch incident

Dashboard Liveview Section errors after timeout

Notice Resolved View vendor source →

Branch experienced a notice incident on August 23, 2024 affecting Dashboard, lasting 7h 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2024, 03:10 PM UTC
Resolved
Aug 23, 2024, 10:38 PM UTC
Duration
7h 28m
Detected by Pingoru
Aug 23, 2024, 03:10 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Aug 23, 2024, 03:10 PM UTC

    We are currently experiencing an error: "Something went wrong. Please refresh or contact support." when Liveview section within the Branch Dashboard is clicked. Our internal teams are investigating the issue.

  2. resolved Aug 23, 2024, 10:38 PM UTC

    This incident has been resolved.