Branch incident

Notice: Branch is Unaffected by the CrowdStrike Software Update

Notice Resolved View vendor source →

Branch experienced a notice incident on July 19, 2024, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 04:06 PM UTC
Resolved
Jul 22, 2024, 03:14 PM UTC
Duration
2d 23h
Detected by Pingoru
Jul 19, 2024, 04:06 PM UTC

Update timeline

  1. monitoring Jul 19, 2024, 04:06 PM UTC

    Branch is not affected by the CrowdStrike software update. This update is causing widespread issues for many IT teams worldwide, particularly with Windows systems. While we may experience challenges in reaching and interacting with customers who use Microsoft services like Teams, all of Branch's backend services and systems remain unaffected. We are monitoring the situation closely and will reach out should anything change.

  2. resolved Jul 22, 2024, 03:14 PM UTC

    This incident has been resolved.