Branch experienced a minor incident on July 31, 2024 affecting Link Redirection, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
Link Redirection
Update timeline
- investigating Jul 31, 2024, 01:40 PM UTC
As of 4 AM PT, we started to see high error rates with redirection of Universal Email Links, resulting in links not accessible. Engineering Team is investigating.
- investigating Jul 31, 2024, 01:50 PM UTC
We identified the issue with network configurations and Universal Email Services have now been restored.
- resolved Jul 31, 2024, 01:52 PM UTC
We identified the issue with network configurations and Universal Email Services have now been restored.