Branch incident

Facebook API increase in error rates

Notice Resolved View vendor source →

Branch experienced a notice incident on December 11, 2024, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2024, 06:45 PM UTC
Resolved
Dec 11, 2024, 08:45 PM UTC
Duration
1h 59m
Detected by Pingoru
Dec 11, 2024, 06:45 PM UTC

Update timeline

  1. monitoring Dec 11, 2024, 06:45 PM UTC

    Starting around 9:55 AM PST we identified an increased failure response for callouts made to the Facebook API. We are seeing this API start to recover and will continue to monitor.

  2. resolved Dec 11, 2024, 08:45 PM UTC

    We now see a full recovery of the Facebook API. We will continue to monitor but all systems have returned to normal.