brainCloud incident

Lobby matchmaking issues

Minor Resolved View vendor source →

brainCloud experienced a minor incident on October 1, 2021 affecting Lobby Services and Hosting Services, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2021, 02:15 PM UTC
Resolved
Oct 01, 2021, 02:43 PM UTC
Duration
27m
Detected by Pingoru
Oct 01, 2021, 02:15 PM UTC

Affected components

Lobby ServicesHosting Services

Update timeline

  1. investigating Oct 01, 2021, 02:15 PM UTC

    We are investigating an issue with lobby matchmaking that is affecting some customers.

  2. resolved Oct 01, 2021, 02:43 PM UTC

    This issue has been resolved. Note that 4.9 has some improvements in this area.