brainCloud incident

brainCloud is experiencing timeouts when accessing the Facebook Graph API...

Minor Resolved View vendor source →

brainCloud experienced a minor incident on October 4, 2021 affecting API Servers, lasting 7h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2021, 04:05 PM UTC
Resolved
Oct 04, 2021, 11:51 PM UTC
Duration
7h 46m
Detected by Pingoru
Oct 04, 2021, 04:05 PM UTC

Affected components

API Servers

Update timeline

  1. monitoring Oct 04, 2021, 04:05 PM UTC

    It appears that Facebook is experiencing an outage / event of some sort. Graph API is timing out, and we cannot reach Facebook or their Developer Portal. There isn't anything we can do - but we will continue to monitor.

  2. resolved Oct 04, 2021, 11:51 PM UTC

    Looks like Facebook got there stuff working again just before 6pm Eastern. Things look good now.