brainCloud incident

Investigating Redis issues in Public Baas.

Critical Resolved View vendor source →

brainCloud experienced a critical incident on March 15, 2023 affecting API Servers and Design Portal and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2023, 05:24 AM UTC
Resolved
Mar 15, 2023, 05:39 AM UTC
Duration
14m
Detected by Pingoru
Mar 15, 2023, 05:24 AM UTC

Affected components

API ServersDesign PortalRTT ServicesPush NotificationsLobby ServicesHosting ServicesDataStream Services

Update timeline

  1. investigating Mar 15, 2023, 05:24 AM UTC

    We are currently investigating the issue.

  2. resolved Mar 15, 2023, 05:39 AM UTC

    The issue has been resolved.