brainCloud incident

We are seeing high logging cluster usage again...

Minor Resolved View vendor source →

brainCloud experienced a minor incident on November 18, 2023 affecting Logging Services, lasting 9h 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2023, 04:11 PM UTC
Resolved
Nov 19, 2023, 01:27 AM UTC
Duration
9h 16m
Detected by Pingoru
Nov 18, 2023, 04:11 PM UTC

Affected components

Logging Services

Update timeline

  1. investigating Nov 18, 2023, 04:11 PM UTC

    We are temporarily disabling request+response logs while we investigate. This has no impact on customer APIs. Apologies for the inconvenience!

  2. monitoring Nov 18, 2023, 07:36 PM UTC

    We have re-enabled the request+response logs. We continue to monitor.

  3. resolved Nov 19, 2023, 01:27 AM UTC

    The changes to the configuration look good.