brainCloud incident

Migrating the remaining logs to the new configuration for improved overall performance

Minor Resolved View vendor source →

brainCloud experienced a minor incident on November 28, 2023 affecting Logging Services, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2023, 04:03 AM UTC
Resolved
Nov 28, 2023, 04:37 AM UTC
Duration
34m
Detected by Pingoru
Nov 28, 2023, 04:03 AM UTC

Affected components

Logging Services

Update timeline

  1. investigating Nov 28, 2023, 04:03 AM UTC

    We are migrating the remainder of our logs (error, serverRequestResponse, jsonError, loginLog and auditLog) to the new TTL-based configuration for improved performance. All logs (except audit logs) will be reset. No audit logs will be lost. Request+Response logs will be temporarily disabled during the migration to lower cluster load. There will be no impact to API functionality or performance.

  2. resolved Nov 28, 2023, 04:37 AM UTC

    Maintenance complete.