BoxHero experienced a minor incident on March 9, 2026 affecting BoxHero Web, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
BoxHero Web
Update timeline
- monitoring Mar 09, 2026, 02:14 AM UTC
We are currently investigating an issue where some users are unable to access the BoxHero web app. This appears to be related to a Cloudflare infrastructure issue affecting connectivity to our service. We apologize for the inconvenience and will provide further updates as our investigation progresses.
- resolved Mar 09, 2026, 02:38 AM UTC
This incident has been resolved. The access issue affecting the BoxHero web app was caused by a Cloudflare infrastructure problem, which has now been fixed. All services are operating normally. We apologize for any inconvenience this may have caused and thank you for your patience.