Botkeeper experienced a notice incident on May 27, 2025 affecting Partner Platform, lasting 6h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Partner Platform
Update timeline
- identified May 27, 2025, 02:14 PM UTC
Users are reporting issues logging in to the Botkeeper platform. A critical vendor integration is experiencing technical issues, which is currently impacting users' ability to access our platform. We are monitoring this incident closely and expect to become fully operational as soon as the vendor reaches a resolution.
- monitoring May 27, 2025, 04:29 PM UTC
The issue has been resolved with the vendor. We are continuing to monitor to ensure the system has fully recovered.
- resolved May 27, 2025, 08:56 PM UTC
This incident has been resolved.