Botkeeper incident

Partner Portal Unavailable

Critical Resolved View vendor source →

Botkeeper experienced a critical incident on August 12, 2021 affecting Partner Platform, lasting 9h 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2021, 03:55 PM UTC
Resolved
Aug 13, 2021, 01:16 AM UTC
Duration
9h 20m
Detected by Pingoru
Aug 12, 2021, 03:55 PM UTC

Affected components

Partner Platform

Update timeline

  1. investigating Aug 12, 2021, 03:55 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 12, 2021, 04:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 12, 2021, 07:30 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 13, 2021, 01:16 AM UTC

    This incident has been resolved.