Botkeeper incident

Smart Connect Impacts

Critical Resolved View vendor source →

Botkeeper experienced a critical incident on December 15, 2021 affecting Smart Connect and Finicity, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 04:05 PM UTC
Resolved
Dec 15, 2021, 04:23 PM UTC
Duration
17m
Detected by Pingoru
Dec 15, 2021, 04:05 PM UTC

Affected components

Smart ConnectFinicity

Update timeline

  1. identified Dec 15, 2021, 04:05 PM UTC

    We're monitoring an outage with our data provider for Smart Connect.

  2. identified Dec 15, 2021, 04:07 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Dec 15, 2021, 04:15 PM UTC

    Our data provider has implemented a fix and we are now performing testing to ensure the incident is resolved.

  4. resolved Dec 15, 2021, 04:23 PM UTC

    This incident has been resolved.