Botkeeper experienced a major incident on March 1, 2022 affecting Smart Connect, lasting 5h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Smart Connect
Update timeline
- investigating Mar 01, 2022, 01:14 PM UTC
SmartConnect is currently experiencing an outage that prevents users from viewing or connecting accounts. Our team is actively investigating the issue.
- identified Mar 01, 2022, 04:59 PM UTC
The issue has been identified and the team is working restore functionality to SmartConnect.
- monitoring Mar 01, 2022, 05:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 01, 2022, 07:06 PM UTC
This incident has been resolved.