Botkeeper experienced a major incident on March 28, 2022 affecting Scoping Tool, lasting 8d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Scoping Tool
Update timeline
- identified Mar 28, 2022, 03:24 PM UTC
Users have reported issues with the Partner Deployment Extension failing to retrieve client information. In order to scope new clients, please do so manually via the scoping application until this issue is resolved.
- identified Apr 01, 2022, 03:04 PM UTC
We are continuing to work on releasing a fix for this issue.
- resolved Apr 06, 2022, 01:41 PM UTC
An updated version of the extension has been deployed to the Chrome Web Store. Please update to the latest version to resume scoping new clients using the extension.