Botkeeper incident

Legacy Portal Service Availability

Critical Resolved View vendor source →

Botkeeper experienced a critical incident on August 1, 2022 affecting Smart Connect and Password Manager and 1 more component, lasting 7h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2022, 08:34 AM UTC
Resolved
Aug 01, 2022, 03:39 PM UTC
Duration
7h 4m
Detected by Pingoru
Aug 01, 2022, 08:34 AM UTC

Affected components

Smart ConnectPassword ManagerTransaction Manager

Update timeline

  1. investigating Aug 01, 2022, 08:34 AM UTC

    Some Services within the Legacy Portal are Currently Unavailable. We are currently investigating the issue.

  2. monitoring Aug 01, 2022, 03:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 01, 2022, 03:39 PM UTC

    This incident has been resolved.