Botkeeper experienced a minor incident on June 13, 2023 affecting AWS Server and Partner Platform, lasting 5h 49m. The incident has been resolved; the full update timeline is below.
Affected components
AWS ServerPartner Platform
Update timeline
- investigating Jun 13, 2023, 07:21 PM UTC
Amazon Web Services, our hosting provider, is currently experiencing degraded performance with one of their core components, which is currently impacting users' ability to access our platform. We are monitoring this incident closely and expect to become fully operational as soon as AWS reaches a resolution.
- monitoring Jun 13, 2023, 08:59 PM UTC
Amazon Web Services has restored services, and our Platform is now operational. We are continuing to monitor this incident closely with AWS Support until they determine it has been fully resolved.
- resolved Jun 14, 2023, 01:11 AM UTC
This incident has been fully resolved.