Botkeeper incident

Smart Connect Account Disconnection Issue

Minor Resolved View vendor source →

Botkeeper experienced a minor incident on August 10, 2021 affecting Smart Connect, lasting 6h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2021, 02:53 PM UTC
Resolved
Aug 10, 2021, 09:09 PM UTC
Duration
6h 16m
Detected by Pingoru
Aug 10, 2021, 02:53 PM UTC

Affected components

Smart Connect

Update timeline

  1. identified Aug 10, 2021, 02:53 PM UTC

    Some users are reporting errors when attempting to disconnect accounts in Smart Connect. The team has identified the issue and is implementing a fix.

  2. resolved Aug 10, 2021, 09:09 PM UTC

    This incident has been resolved.