Botkeeper incident

Partner Portals Unavailable

Critical Resolved View vendor source →

Botkeeper experienced a critical incident on August 11, 2021 affecting Partner Platform, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2021, 06:12 PM UTC
Resolved
Aug 11, 2021, 08:42 PM UTC
Duration
2h 29m
Detected by Pingoru
Aug 11, 2021, 06:12 PM UTC

Affected components

Partner Platform

Update timeline

  1. investigating Aug 11, 2021, 06:12 PM UTC

    We are currently investigating this issue.

  2. identified Aug 11, 2021, 06:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 11, 2021, 06:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 11, 2021, 08:42 PM UTC

    This incident has been resolved.