Boost Commerce – Service Update
Affected: Shopify Admin AppIntegrationStorefront UIs
Boost Commerce had 2 outages in the last 2 years totaling 41h 14m of downtime — averaging 0.1 incidents per month.
There were 2 Boost Commerce outages since April 2, 2025 totaling 41h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.
At around 02:30, we started receiving many sync errors on Shopify API calls to retrieve store data. At the same time, we quickly found out that there were reports on Shopify system down in https://downdetector.com/status/shopify/ At 06:30 UTC, Shopify system was back to normal and so is our Sync process. Shopify reports the incident here: https://www.shopifystatus.com/incidents/844