Boost Commerce is currently experiencing a major incident affecting Shopify Admin App and Integration and 1 more component, which began 13h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Oct 17, 2026, 10:38 PM UTC
We’re currently experiencing an issue affecting the Boost Commerce app for some customers. Our team is actively investigating and working to resolve the issue as quickly as possible. We’ll provide a further update as soon as we have more information. Thank you for your patience and understanding. The Boost Commerce Team
- investigating Oct 18, 2026, 12:08 AM UTC
We are continuing to investigate this issue.
- identified Oct 18, 2026, 12:10 AM UTC
We have identified and fixed the underlying cause of the issue. We’re now working with Shopify to restore the Boost Commerce app on storefronts. Until access is restored, some Boost features may not display as expected on your store. We’ll provide a further update as soon as we have more information. Thank you for your patience and understanding. The Boost Commerce Team
- identified Oct 18, 2026, 06:38 AM UTC
We're continuing to work directly with Shopify to restore the Boost Commerce app on storefronts. The underlying issue remains fixed on our side, and our case is with the appropriate Shopify team for review. We're following up with them regularly. We know how disruptive this is for your store, and we're sorry. Thank you for your patience. The Boost Commerce Team
- identified Oct 18, 2026, 09:25 AM UTC
We're continuing to work directly with Shopify to restore the Boost Commerce app on storefronts. The underlying issue remains fixed on our side, and our case is with the appropriate Shopify team for review. We're following up with them regularly. We know how disruptive this is for your store, and we're sorry. Thank you for your patience. The Boost Commerce Team