Bondsmith Outage History

Bondsmith is up right now

Bondsmith had 2 outages in the last 2 years totaling 44h 11m of downtime, averaging 0.1 incidents per month.

There were 2 Bondsmith outages since October 23, 2025 totaling 44h 11m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.bondsmith.com

Minor April 7, 2026

Partial system outage

Detected by Pingoru
Apr 07, 2026, 12:22 PM UTC
Resolved
Apr 09, 2026, 08:33 AM UTC
Duration
1d 20h
Affected: Public API
Timeline · 3 updates
  1. identified Apr 07, 2026, 12:22 PM UTC

    We’ve identified an issue this morning affecting Tax Summary Document generation. Between 7:40 BST and 9:40 BST, our system experienced degradation and your platform may have received 500 responses, including for instruction messages. Service has since been restored - however, Tax Summary Document generation continues to fail, with our API currently returning 403 errors. We are actively investigating the Tax Summary Document issue and assessing the wider impact of the earlier degradation. We’ll provide a further update as soon as we have more information.

  2. identified Apr 07, 2026, 12:22 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 09, 2026, 08:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 23, 2025

This is an example incident

Detected by Pingoru
Oct 23, 2025, 03:39 PM UTC
Resolved
Oct 23, 2025, 03:39 PM UTC
Duration
–
Timeline · 4 updates
  1. investigating Oct 24, 2025, 03:23 PM UTC

    When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

  2. identified Oct 24, 2025, 03:23 PM UTC

    As you continue to work through the incident, update your customers frequently.

  3. monitoring Oct 24, 2025, 03:23 PM UTC

    Let your users know once a fix is in place, and keep communication clear and precise.

  4. resolved Oct 24, 2025, 03:23 PM UTC

    Empathize with those affected and let them know everything is operating as normal.

Read the full incident report →