Bokun incident

Search cluster problems

Minor Resolved View vendor source →

Bokun experienced a minor incident on August 7, 2019 affecting Bokun Platform, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2019, 07:54 PM UTC
Resolved
Aug 07, 2019, 11:15 PM UTC
Duration
3h 20m
Detected by Pingoru
Aug 07, 2019, 07:54 PM UTC

Affected components

Bokun Platform

Update timeline

  1. identified Aug 07, 2019, 07:54 PM UTC

    Nodes in our search cluster failed, they have been replaced but will take time to recover to full speed. Performance affected meanwhile.

  2. monitoring Aug 07, 2019, 08:28 PM UTC

    Nodes have recovered, but we will keep monitoring the situation.

  3. resolved Aug 07, 2019, 11:15 PM UTC

    The incident is resolved, and all components are performing well.