Bokun incident

Unexpected downtime

Critical Resolved View vendor source →

Bokun experienced a critical incident on February 4, 2020 affecting Bokun Platform, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2020, 04:22 PM UTC
Resolved
Feb 04, 2020, 05:06 PM UTC
Duration
44m
Detected by Pingoru
Feb 04, 2020, 04:22 PM UTC

Affected components

Bokun Platform

Update timeline

  1. investigating Feb 04, 2020, 04:22 PM UTC

    We are currently investigating the issue.

  2. investigating Feb 04, 2020, 04:22 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 04, 2020, 04:35 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Feb 04, 2020, 04:48 PM UTC

    Search clusters are back up and the platform should be fully operational.

  5. resolved Feb 04, 2020, 05:06 PM UTC

    This incident has been resolved.