Bokun incident

Unexpected downtime

Critical Resolved View vendor source →

Bokun experienced a critical incident on April 21, 2021 affecting Bokun Platform, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2021, 10:50 AM UTC
Resolved
Apr 21, 2021, 01:42 PM UTC
Duration
2h 51m
Detected by Pingoru
Apr 21, 2021, 10:50 AM UTC

Affected components

Bokun Platform

Update timeline

  1. investigating Apr 21, 2021, 10:50 AM UTC

    Unexpected downtime after upgrade.

  2. investigating Apr 21, 2021, 10:51 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 21, 2021, 11:43 AM UTC

    We have identified and fixed the issue. All systems should be operational.

  4. resolved Apr 21, 2021, 01:42 PM UTC

    This incident has been resolved.