Bokun experienced a major incident on January 5, 2023 affecting Bokun Platform, lasting 7h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Bokun Platform
Update timeline
- identified Jan 05, 2023, 12:04 AM UTC
There is an issue with our email delivery system causing booking notification emails to not get sent. We expect all emails to get delivered as soon as the issue is resolved.
- monitoring Jan 05, 2023, 02:37 AM UTC
Email service is restored and all messages that were queue during the downtime have been delivered.
- resolved Jan 05, 2023, 08:03 AM UTC
This incident has been resolved.