Bokun incident

Viator bookings not reaching Bókun

Major Resolved View vendor source →

Bokun experienced a major incident on July 2, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2024, 01:30 AM UTC
Resolved
Jul 02, 2024, 01:30 AM UTC
Duration
Detected by Pingoru
Jul 02, 2024, 01:30 AM UTC

Update timeline

  1. resolved Jul 02, 2024, 10:10 AM UTC

    Due to an issue with network configuration Viator connected products were not bookable on Viator from 1:40AM to 9:40AM GMT. The issue has been fully resolved. All Viator connected products on Bókun should now be bookable on Viator. Bookings made on Viator during this time will be synced automatically to Bókun over the next 12 hours. If you require immediate assistance to sync your bookings please contact our support team.