Blueshift incident

Internal stats services are experiencing failure

Major Resolved View vendor source →

Blueshift experienced a major incident on August 17, 2023 affecting Reporting, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2023, 07:40 PM UTC
Resolved
Aug 17, 2023, 11:00 PM UTC
Duration
3h 20m
Detected by Pingoru
Aug 17, 2023, 07:40 PM UTC

Affected components

Reporting

Update timeline

  1. investigating Aug 17, 2023, 07:40 PM UTC

    Investigating an issue with the stats service. We are working to make it functional again.

  2. identified Aug 17, 2023, 07:46 PM UTC

    We have identified the cause of the outage. We are working on recovering the service

  3. identified Aug 17, 2023, 09:03 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Aug 17, 2023, 09:04 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Aug 17, 2023, 10:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Aug 17, 2023, 11:00 PM UTC

    This incident has been resolved.