Blueshift incident

(EU only) Emergency database reboot for app.eu.getblueshift.com

Notice Resolved View vendor source →

Blueshift experienced a notice incident on January 3, 2024, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2024, 02:41 AM UTC
Resolved
Jan 03, 2024, 02:48 AM UTC
Duration
6m
Detected by Pingoru
Jan 03, 2024, 02:41 AM UTC

Update timeline

  1. investigating Jan 03, 2024, 02:41 AM UTC

    We need to perform an emergency reboot of our master database. This will take about 10 minutes. Errors will be seen on the dashboard during this time. This procedure is required because we need to enable some settings on the database that are a prerequisite to our longer scheduled database migration maintenance procedure that is scheduled on Friday, 5th January 2024.

  2. identified Jan 03, 2024, 02:44 AM UTC

    Reboot started

  3. monitoring Jan 03, 2024, 02:46 AM UTC

    Reboot is complete. Dashboard is functioning normally now.

  4. resolved Jan 03, 2024, 02:48 AM UTC

    This incident has been resolved.