Bluefin incident

Processing issue

Major Resolved View vendor source →

Bluefin experienced a major incident on August 25, 2026 affecting PayConex, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 02:06 PM UTC
Resolved
Aug 25, 2026, 02:35 PM UTC
Duration
28m
Detected by Pingoru
Aug 25, 2026, 02:06 PM UTC

Affected components

PayConex

Update timeline

  1. investigating Aug 25, 2026, 02:06 PM UTC

    We are currently investigating a potential issue affecting processing on Payconex's Iframes and Hosted Payment Forms. Our team is working to determine the scope and impact of the issue and identify the root cause. We will provide an update within the next 30 minutes, or sooner if additional information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.

  2. resolved Aug 25, 2026, 02:35 PM UTC

    This incident has been resolved.