Bluefin experienced a notice incident on October 19, 2025 affecting PayConex, lasting 23s. The incident has been resolved; the full update timeline is below.
Affected components
PayConex
Update timeline
- investigating Oct 19, 2025, 11:33 AM UTC
We are investigating reports of an issue on the Payconex platform for customers who use Paymentech. Our team of engineers is currently working to fix the issue. We will follow up with updates as soon as we receive them. We apologize for the inconvenience and we thank you for your patience.
- identified Oct 19, 2025, 11:33 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 19, 2025, 11:34 AM UTC
This incident has been resolved.