Blue J incident

Slow and failing answer generation

Minor Resolved View vendor source →

Blue J experienced a minor incident on August 21, 2024 affecting AI Services, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2024, 02:04 PM UTC
Resolved
Aug 21, 2024, 02:45 PM UTC
Duration
41m
Detected by Pingoru
Aug 21, 2024, 02:04 PM UTC

Affected components

AI Services

Update timeline

  1. investigating Aug 21, 2024, 02:04 PM UTC

    We are currently investigating this issue.

  2. identified Aug 21, 2024, 02:12 PM UTC

    We've identified the issue and are working to mitigate

  3. monitoring Aug 21, 2024, 02:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 21, 2024, 02:45 PM UTC

    This incident has been resolved.