Blue J incident

Slow response times

Minor Resolved View vendor source →

Blue J experienced a minor incident on October 25, 2024 affecting Application, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2024, 07:21 PM UTC
Resolved
Oct 25, 2024, 08:08 PM UTC
Duration
46m
Detected by Pingoru
Oct 25, 2024, 07:21 PM UTC

Affected components

Application

Update timeline

  1. investigating Oct 25, 2024, 07:21 PM UTC

    We are currently experiencing slow response times. We are investigating and will update here as the situation changes.

  2. identified Oct 25, 2024, 07:34 PM UTC

    We have identified the issue as a database issue. We are continuing to monitor while we scale up the affected resources.

  3. monitoring Oct 25, 2024, 07:49 PM UTC

    A fix has been implemented and performance appears to be back to normal. We are continuing to monitor.

  4. resolved Oct 25, 2024, 08:08 PM UTC

    This incident has been resolved.