Blue J incident

Slow Response Times

Minor Resolved View vendor source →

Blue J experienced a minor incident on April 8, 2025 affecting Application and AI Services, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2025, 02:34 PM UTC
Resolved
Apr 08, 2025, 04:14 PM UTC
Duration
1h 40m
Detected by Pingoru
Apr 08, 2025, 02:34 PM UTC

Affected components

ApplicationAI Services

Update timeline

  1. investigating Apr 08, 2025, 02:34 PM UTC

    We are experiencing increased error rates and slow response times. Questions may require a retry. We are currently investigating the issue.

  2. investigating Apr 08, 2025, 02:35 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 08, 2025, 02:42 PM UTC

    We are continuing to investigate this issue.

  4. investigating Apr 08, 2025, 02:45 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Apr 08, 2025, 02:51 PM UTC

    We are currently experiencing slow response times communicating with OpenAI’s servers. We are monitoring and will update here as the situation changes.

  6. monitoring Apr 08, 2025, 03:19 PM UTC

    We have seen error rates drop off significantly in the past hour as the system stabilizes. We are continuing to monitor.

  7. resolved Apr 08, 2025, 04:14 PM UTC

    This incident has been resolved.