Blue J experienced a minor incident on June 19, 2025 affecting AI Services, lasting 5h 22m. The incident has been resolved; the full update timeline is below.
Affected components
AI Services
Update timeline
- investigating Jun 19, 2025, 04:37 PM UTC
We are currently experiencing slow response times communicating with a third party service. We are monitoring and will update here as the situation changes.
- monitoring Jun 19, 2025, 04:52 PM UTC
We are experiencing slow responses and increased error rates. Questions may require a retry.
- monitoring Jun 19, 2025, 07:49 PM UTC
We are continuing to monitor this issue and have seen improvements in answer completion times. Some questions may still fail and require retrying.
- resolved Jun 19, 2025, 09:59 PM UTC
This incident has been resolved.