Blue J experienced a minor incident on July 8, 2025 affecting AI Services, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
AI Services
Update timeline
- investigating Jul 08, 2025, 08:22 PM UTC
We are experiencing increased error rates. Questions may require a retry. We are currently investigating the issue.
- monitoring Jul 08, 2025, 08:43 PM UTC
We are continuing to experience degraded performance due to failing responses from OpenAI. We are monitoring the situation and will update when service has returned to normal.
- resolved Jul 08, 2025, 08:57 PM UTC
The issue has been resolved and error rates have returned to normal