Blue J experienced a minor incident on July 9, 2025 affecting AI Services, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
AI Services
Update timeline
- investigating Jul 09, 2025, 09:40 PM UTC
We are experiencing increased error rates. Questions may require a retry. We are currently investigating the issue.
- monitoring Jul 09, 2025, 09:53 PM UTC
We have identified the issue with a provider. While we continue to see increased errors, users can retry their questions. We are continuing to monitor.
- resolved Jul 09, 2025, 09:58 PM UTC
This incident has been resolved.