Bloomreach incident

Google Cloud Platform Availability issue

Major Resolved View vendor source →

Bloomreach experienced a major incident on June 12, 2025 affecting C7S and CA1 and 1 more component, lasting 12h 24m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 07:07 PM UTC
Resolved
Jun 13, 2025, 07:31 AM UTC
Duration
12h 24m
Detected by Pingoru
Jun 12, 2025, 07:07 PM UTC

Affected components

C7SCA1CINCISENGEU1EU2EXPUK1US1

Update timeline

  1. investigating Jun 12, 2025, 07:07 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 12, 2025, 07:28 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 12, 2025, 07:52 PM UTC

    Bloomreach is currently impacted by the Google Cloud outage

  4. identified Jun 12, 2025, 10:35 PM UTC

    Bloomreach is currently impacted by the Google Cloud outage

  5. monitoring Jun 12, 2025, 10:52 PM UTC

    Bloomreach is currently impacted by the Google Cloud outage

  6. monitoring Jun 13, 2025, 07:13 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jun 13, 2025, 07:31 AM UTC

    This incident has been resolved.